Terms of Service

Important context - Transaction-focused explanation: The following Terms of Service apply to customers who access or transact with gocontigo in the United States.

Order review and acceptance

What this means - Service-led service: Order confirmation remains conditional on available inventory, successful payment authorization, and reasonable security checks.

Cancellation and return remedies

Customer outcome - Straightforward service: Orders that have not shipped can be canceled; shipped orders proceed under the customer protections in the Refund Policy.

Acceptable website use

Direct guidance - Operational method: Prohibited conduct includes unlawful use, security circumvention, unauthorized access, harmful interference, and misuse of protected store content.

USD pricing, shipping, and taxes

Store process - Current guidance: The transaction currency is USD; no standard-shipping charge applies to US orders, while legally applicable taxes remain payable.

Product information and safe use

What this means - Focused explanation: We work to keep product descriptions and pricing accurate while recognizing that colors can look different by device. Use every product only according to its own care and safety guidance.

Liability and mandatory rights

Customer information - Focused choice: Nothing here restricts a statutory protection that cannot be contracted away; other liability is limited to the lawful extent.

Merchant and customer service details

Applicable procedure - US-focused approach: For policy or order assistance, customers may contact gocontigo through the following channels.

Business name: gocontigo

Trade name: gocontigo

Email: support@gocontigoselect.shop

Phone: 512-993-8547

Physical and return address: 2548 Ashton Ln, Sevierville, Tennessee, 37876, United States

Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/New_York).