Shipping Policy

Applicable procedure - Outcome-based expectation: Every order accepted by gocontigo must have a United States delivery address; standard US shipping is always free.

Address corrections and cancellation

Customer-facing rule - Direct procedure: Customers should verify the address at checkout. Address changes and cancellations are considered before shipment, while shipped orders are handled under the Refund Policy.

Processing and transportation estimates

Service commitment - Direct summary: Allow 1-2 business days for order processing, followed by an estimated 4-6 business days in transit.

Taxes

Operational detail - Careful summary: We assess and collect applicable taxes according to governing law rather than promising a fixed tax exemption.

Shipment tracking

What to expect - Responsive process: Each dispatched order includes trackable carrier information, which may take a short period to become active.

Merchant identity and contact details

Store process - Policy-based information: For policy or order assistance, customers may contact gocontigo through the following channels.

Business name: gocontigo

Trade name: gocontigo

Email: support@gocontigoselect.shop

Phone: 512-993-8547

Physical and return address: 2548 Ashton Ln, Sevierville, Tennessee, 37876, United States

Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/New_York).