Payment Policy

Customer information - Plain-language standard: Orders are charged in United States dollars (USD), including any tax the store must collect under governing law.

About Credit/Debit Card

Store responsibility - Plain-language process: Eligible card options shown at checkout include Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover.

Payment approval and protection

Storefront practice - Accessible process: We rely on Shopify and payment partners for encrypted transaction processing, authorization, and applicable fraud screening.

Payment problems and refunds

Customer-facing rule - Concise practice: For a declined payment, check billing details or contact the issuing bank. An approved refund returns to the original payment method within 5-10 business days after issuance.

Customer service contact

Customer assurance - US-focused summary: For policy or order assistance, customers may contact gocontigo through the following channels.

Business name: gocontigo

Trade name: gocontigo

Email: support@gocontigoselect.shop

Phone: 512-993-8547

Physical and return address: 2548 Ashton Ln, Sevierville, Tennessee, 37876, United States

Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/New_York).